Personal Data

Definitions

Client: any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.
Services: https://bang-olufsen-reparations.com provides to Clients:

Content: All elements constituting the information present on the Site, including texts – images – videos.

Client Information: Hereinafter referred to as “Information(s)” which corresponds to all personal data likely to be held by https://bang-olufsen-reparations.com for managing your account, customer relationship management, and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal Information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. Website Presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, users of the website https://bang-olufsen-reparations.com are informed of the identity of the various parties involved in its creation and monitoring:

Owner: SARL MADSYSTEMES – 54 Rue Chaussée 60480 Reuil Sur Breche
Publication Manager: ZANUSO Carlo – madbeauvais@hotmail.fr
The publication manager is a natural person or a legal entity.
Webmaster: ZANUSO Carlo – madbeauvais@hotmail.fr
Host: Infomaniak – Rue Eugène-Marziano 25 1227 Genève +41228203541
Data Protection Officer: ZANUSO Carlo – madbeauvais@hotmail.fr

2. General Conditions of Use for the Site and Services Offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not, in any way, reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.

Use of the site https://bang-olufsen-reparations.com implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, so users of the site https://bang-olufsen-reparations.com are invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://bang-olufsen-reparations.com, which will then endeavor to communicate the dates and times of the intervention to users beforehand. The website https://bang-olufsen-reparations.com is regularly updated by https://bang-olufsen-reparations.com, the responsible party. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible to become aware of them.

3. Description of Services Provided.

The website https://bang-olufsen-reparations.com aims to provide information concerning all of the company’s activities. https://bang-olufsen-reparations.com strives to provide information on the site https://bang-olufsen-reparations.com that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updates, whether caused by itself or by third-party partners who provide this information.

All information indicated on the site https://bang-olufsen-reparations.com is provided for informational purposes only and is subject to change. Furthermore, the information on the site https://bang-olufsen-reparations.com is not exhaustive. It is provided subject to modifications that may have occurred since its online publication.

4. Contractual Limitations on Technical Data.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. Furthermore, the user of the site agrees to access the site using recent equipment, free of viruses, and with an updated, latest-generation browser. The site https://bang-olufsen-reparations.com is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The objective is to provide a service that ensures the best possible accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It reserves the right, however, to interrupt the hosting service for the shortest possible durations, particularly for maintenance, improvement of its infrastructures, infrastructure failure, or if the Services generate traffic deemed abnormal.

https://bang-olufsen-reparations.com and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines, or computer and telephony equipment linked notably to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting.

https://bang-olufsen-reparations.com is the owner of the intellectual property rights and holds the rights of use on all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with prior written authorization from: https://bang-olufsen-reparations.com.

Any unauthorized exploitation of the site or any of its elements will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability.

https://bang-olufsen-reparations.com acts as the site editor. https://bang-olufsen-reparations.com is responsible for the quality and veracity of the Content it publishes.

https://bang-olufsen-reparations.com cannot be held liable for direct and indirect damage caused to the user’s equipment when accessing the website https://bang-olufsen-reparations.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://bang-olufsen-reparations.com cannot also be held liable for indirect damages (such as, for example, loss of market or loss of opportunity) consecutive to the use of the site https://bang-olufsen-reparations.com. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://bang-olufsen-reparations.com reserves the right to delete, without prior notice, any content posted in this space that would contravene applicable French legislation, particularly provisions relating to data protection. If applicable, https://bang-olufsen-reparations.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of racist, abusive, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).

7. Management of Personal Data.

The Client is informed of regulations concerning marketing communication, the Law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Controllers for the Collection of Personal Data

For Personal Data collected during the creation of the User’s personal account and their navigation on the Site, the controller of Personal Data is: MADSYSTEMES. https://bang-olufsen-reparations.com is represented by ZANUSO Carlo, its legal representative

As the controller of the data it collects, https://bang-olufsen-reparations.com undertakes to comply with the framework of current legal provisions. It is notably the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on the collection of their consents, with complete information on the processing of their personal data, and to maintain a register of processing activities that conforms to reality. Each time https://bang-olufsen-reparations.com processes Personal Data, https://bang-olufsen-reparations.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://bang-olufsen-reparations.com processes them.

7.2 Purpose of Collected Data

https://bang-olufsen-reparations.com may process all or part of the data:

• to enable navigation on the Site and the management and traceability of services ordered by the user: connection and site usage data, invoicing, order history, etc.
• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://bang-olufsen-reparations.com: email address
• to conduct communication campaigns (SMS, email): phone number, email address

https://bang-olufsen-reparations.com does not commercialize your personal data, which are therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://bang-olufsen-reparations.com have the following rights:

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of User data, right to lock or erase User personal data (Article 17 GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication, or storage is prohibited
• right to withdraw consent at any time (Article 13-2c GDPR)
• right to restriction of processing of User data (Article 18 GDPR)
• right to object to the processing of User data (Article 21 GDPR)
• right to data portability for data provided by Users, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
• right to define the fate of User data after their death and to choose to whom https://bang-olufsen-reparations.com should communicate (or not) their data to a third party they have previously designated

As soon as https://bang-olufsen-reparations.com becomes aware of the death of a User and in the absence of instructions from them, https://bang-olufsen-reparations.com undertakes to destroy their data, unless their retention is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://bang-olufsen-reparations.com uses their Personal Data, requests their rectification, or objects to their processing, the User may contact https://bang-olufsen-reparations.com in writing at the following address:

In this case, the User must indicate the Personal Data they would like https://bang-olufsen-reparations.com to correct, update, or delete, by precisely identifying themselves with a copy of an identity document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://bang-olufsen-reparations.com by law, particularly regarding the retention or archiving of documents. Finally, Users of https://bang-olufsen-reparations.com can lodge a complaint with the supervisory authorities, notably the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of Personal Data

https://bang-olufsen-reparations.com refrains from processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “non-adequate” by the European Commission without prior notification to the client. However, https://bang-olufsen-reparations.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://bang-olufsen-reparations.com undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Client Information is brought to the attention of https://bang-olufsen-reparations.com, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://bang-olufsen-reparations.com does not collect any “sensitive data.”

The User’s Personal Data may be processed by subsidiaries of https://bang-olufsen-reparations.com and subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes recalled above, the main persons likely to have access to the data of Users of https://bang-olufsen-reparations.com are primarily our customer service agents.

8. Incident Notification

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether national or European. We commit to fully informing our clients of all matters relating to the security of their account and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://bang-olufsen-reparations.com is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the repurchase of https://bang-olufsen-reparations.com and its rights would allow the transmission of said information to the potential acquirer, who would in turn be bound by the same obligation of conservation and modification of data with regard to the user of the site https://bang-olufsen-reparations.com.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://bang-olufsen-reparations.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://bang-olufsen-reparations.com takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hypertext Links “Cookies” and Internet Tags

The site https://bang-olufsen-reparations.com contains a number of hypertext links to other sites, set up with the authorization of https://bang-olufsen-reparations.com. However, https://bang-olufsen-reparations.com does not have the ability to verify the content of the sites thus visited, and therefore assumes no responsibility for this fact.

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not risk damaging the User’s terminal in any way.

https://bang-olufsen-reparations.com may process User information concerning their visit to the Site, such as pages viewed and searches performed. This information allows https://bang-olufsen-reparations.com to improve the content of the Site and User navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site. The User can configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the terminal or, conversely, are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them periodically, before a Cookie is likely to be stored on their terminal. https://bang-olufsen-reparations.com informs the User that, in this case, not all functionalities of their browser software may be available.

If the User refuses the storage of Cookies on their terminal or browser, or if the User deletes those stored there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://bang-olufsen-reparations.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

In such a case, https://bang-olufsen-reparations.com disclaims all responsibility for the consequences related to the degraded functioning of the Site and any services offered by https://bang-olufsen-reparations.com, resulting from (i) the User’s refusal of Cookies (ii) the inability for https://bang-olufsen-reparations.com to store or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify their wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. https://bang-olufsen-reparations.com may also use the services of external providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the https://bang-olufsen-reparations.com Site or in its mobile application, and if the User has accepted the deposit of cookies by continuing their navigation on the https://bang-olufsen-reparations.com Website or mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them by continuing your navigation on the https://bang-olufsen-reparations.com Website or mobile application. At any time, the User can nevertheless withdraw their consent for https://bang-olufsen-reparations.com to place this type of cookie.

Article 9.2. INTERNET TAGS

https://bang-olufsen-reparations.com may occasionally use Internet tags (also known as “tags,” or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialized Web analytics partner who may be located (and therefore store corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows https://bang-olufsen-reparations.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of this Site.

The external provider may eventually collect information on visitors to the Site and other websites through these tags, compile reports on Site activity for https://bang-olufsen-reparations.com, and provide other services related to the use of the Site and the Internet.

10. Applicable Law and Jurisdiction.

Any dispute related to the use of the site https://bang-olufsen-reparations.com is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Beauvais